Electronic Software Download
In today’s fast-paced world, customers have come to expect rapid fulfillment of products and content through electronic delivery. ModusLink offers a web-based content delivery platform for electronic software download (ESD) that allows vendors to electronically distribute and track products through complex channels for maximum cost-efficiency, reporting compliance and revenue control.
The ESD service facilitates multilingual, self-service fulfillment for authorized users with download support for all types of software products, digital content and file formats. You can seamlessly integrate ESD with all of our Entitlement Management and e-Business Solutions to ensure greater download control and accessibility, end-user communication and support and multichannel visibility.
Our ESD capabilities are highly scalable to support spikes in traffic and are offered as both a hosted and externally deployed solution to meet the specific operating needs of growing enterprise and SMB businesses.
Key Features and Functionality:
- Automate electronic fulfillment of software products and digital content for entitled users according to business rules and policies
- Support various download types (FTP, HTTP, binary, patches and documentation)
- Maintenance-aware delivery that supports downloads until maintenance contracts end
- Interruption support enabling downloads to resume where the process was paused
- Support for global deployments with language and currency localization capabilities
- Enforce export compliance and controls validation
- Enable real-time web access to data and automated reporting
