Poetic B2B Commerce
Selling software entitlements can be extremely complex as companies try to work efficiently across multiple product lines, customer segments and channels to accommodate multifaceted entitlements and licensing structures.
The Poetic Business-to-Business (B2B) Commerce Solution builds flexibility into the sales process with two critical operating modules to automate and expedite contract management and order management. These modules offer a robust set of tools and features that facilitate channel-aware, self-service order entry—from what can be thousands of possible conditions and entitlement configurations—while managing and enforcing the complex and dynamic pricing schemes, discount calculations and business rules of the licensing contract.
The benefits of the solution span the complete range of stakeholders. With only clean, fully compliant orders getting processed, time to deployment is expedited for end customers; revenue is optimized and cash cycles accelerated for vendors; and order support and pricing accuracy is assured for channel partners.
Key Features and Functionality:
Contract Management Module
- Manages complex rules for licensing programs
- Supports multiple license program types
- Enables tiered discount models
- Accommodates contract merges, disablements and partial merges
- Provides contract status and extension capabilities
- Reporting and tracking features
Order Management Module - Manages order entry with support for multi-tiered channel business models
- Transaction-ready B2B shopping cart (Purchase Orders, Invoicing, Credit Cards)
- Intuitive order workflow and rules enforcement—from order entry, approval routing, billing, tiered payment reconciliation and fulfillment routing (physical shipping or automated electronic distribution)
- Subscription management features to simplify the complexities of time-based licensing
- Tools to calculate complex pricing, including pro-rations and co-terminations
- Multicurrency and language translation capabilities
- Captures channel data and carries this information through to the specific end customer
- Integrates returns management
