Poetic ESD Solution
In today’s fast-paced world, customers have come to expect rapid fulfillment of products and content through electronic delivery. The Poetic Electronic Software Download (ESD) Solution is a web-based content delivery platform that allows vendors to electronically distribute and track products through complex channels for maximum cost-efficiency, reporting compliance and revenue control.
The ESD platform facilitates multilingual, self-service fulfillment for authorized users with download support for all types of software products, digital content and file formats. As a Poetic module, the capabilities of the ESD solution work seamlessly within the Poetic Entitlement Management System to ensure greater download control and accessibility, end-user communication and support and multichannel visibility.
Our ESD capabilities are highly scalable to support spikes in traffic and are offered as both a hosted and externally deployed solution to meet the specific operating needs of growing enterprise and SMB businesses.
Key Features and Functionality:
- Automates electronic fulfillment of software products and digital content for entitled users according to business rules and policies
- Supports various download types (FTP, HTTP, binary, patches and documentation)
- Maintenance-aware delivery that supports downloads until maintenance contracts end
- Interruption support enabling downloads to resume where the process was paused
- Supports global deployments with language and currency localization capabilities
- Enforces export compliance and controls validation
- Enables real-time web access to data and automated reporting
