Reverse Logistics Savings Begin with Demand Planning
When one of the world’s leading manufacturers of personal computers set new goals for its European operations, ModusLink was there to help. The OEM turned over management of one of the most critical, high-volume segments of its reverse logistics program—the processor business—saving the manufacturer millions of dollars each year; reducing excess inventory; increasing same-day, on-time ship rates; and improving customer satisfaction.
This reverse logistics case study demonstrates how advanced forecasting and planning methodologies improve inventory management in critical, high-volume repair business, dramatically reducing costs and fulfillment cycles while improving customer satisfaction.
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